Viewgo Pro HD Single Heavy Monitor Arm

Question 1

Main Description

Answer

Overview

The Dataflex Viewgo Pro HD Single Heavy Monitor Arm is designed for larger and heavier displays, including many curved monitors. It supports monitors up to 49 inches and weighing between 5 and 15 kg, helping create an ergonomic workstation while freeing valuable desk space.

Dynamic Adjustment

The arm provides 310 mm of dynamic height adjustment together with independent depth control. The monitor can be tilted, swivelled and rotated to achieve a comfortable viewing position, with support for both portrait and landscape orientation.

Heavy-Duty Monitor Support

An adjustable tension spring provides controlled movement for heavier displays and is covered by a lifetime warranty. The integrated tension gauge helps simplify setup by allowing the spring resistance to be matched to the monitor weight.

Curved monitors may have a lower maximum supported weight than flat monitors. Compatibility should therefore be confirmed before installation.

Flexible Installation

The Viewgo Pro HD Single Heavy Monitor Arm includes both a top-access desk clamp and a bolt-through desk mount. The clamp is suitable for desktops between 14 and 40 mm thick, while the bolt-through fitting supports desktops up to 60 mm thick.

A protective rubber anti-slip coating helps create a secure, scratch-free connection with the work surface. The tools required for installation are also included.

Quality & Finish

The main components are manufactured from aluminium for strong and dependable monitor support. A standard VESA quick-release system simplifies screen installation and removal, while integrated cable clips help keep power and display cables neatly routed.

Key Features

Supports monitors up to 49 inches.
Suitable for displays weighing between 5 and 15 kg.
Designed for larger and heavier monitors.
Provides 310 mm of dynamic height adjustment.
Includes independent depth adjustment.
Supports portrait and landscape orientation.
Adjustable tension spring with lifetime warranty.
Standard VESA quick-release mounting.
Includes top-access clamp and bolt-through desk mount.
Available in black and white.

Question 2

Specifications

Answer

Monitor Specifications

Monitor capacity: One monitor
Maximum monitor size: 49 inches
Supported monitor weight: 5-15 kg
Maximum supported monitor height: 1000 mm
VESA compatibility: MIS-D 75 x 75 mm and 100 x 100 mm
Monitor orientation: Portrait and landscape
Curved monitor compatibility: Supported, although the maximum weight may be lower

Adjustment

Height adjustment range: 310 mm
Height adjustment: Dynamic
Depth adjustment: Independent
Monitor tilt: +60°/-15°
Monitor swivel: +90°/-90°
Monitor rotation: +90°/-90°
Arm swivel: 360°
Arm swivel lock: +90°/-90°, switchable

Construction & Installation

Main material: Aluminium
Monitor mounting: Standard VESA quick-release system
Spring mechanism: Adjustable tension spring with lifetime warranty
Setup assistance: Integrated tension gauge
Cable management: Integrated cable clips
Included mounting options: Top-access desk clamp and bolt-through desk mount
Desktop thickness with clamp: 14-40 mm
Maximum desktop thickness with bolt-through mount: 60 mm
Desktop protection: Protective rubber anti-slip coating
Installation tools: Included
Packaged dimensions: 790 x 150 x 130 mm
Packaged weight: 4.90 kg

Available Colour & Product Code

Black: 48.823
White: 48.820

Compatible Accessories

Bento desktop locker: 45.503
Addit cable guide sit-stand 130 cm set: 34.463

Awards

TOP 100 Award 2024

Product Attributes

ColourBlack, White

Supports Monitor SizeUp to 49″ per monitor

Question 3

Product Downloads & Manuals

Answer

Viewgo Pro Single Monitor Arm HD 820-823 Installation-Instructions (application/pdf)

Viewgo Pro Single Monitor Arm HD 820-823 Datasheet (application/pdf)

Question 4

Delivery Information

Answer

Please note that these special delivery and installation prices are for retail orders only. Wholesale and Trade orders are not included in the prices shown below. Domestic Delivery Charges (UK Mainland excluding Highlands and Islands and Northern Ireland) UK Mainland Delivery

This policy applies to orders placed directly through the OE Group website by retail customers only.

UK Mainland Delivery Charges for Retail Customers (Excludes Wholesale Customers)

Delivery (Excludes Highlands & Islands and Northern Ireland):

Products (excluding desks):
- £5.00 + VAT for orders under £250
- Free for orders over £250
Chairs – Installation, Assembly & Usage Training:
- £32.50 + VAT
Desks:
- £24.99 + VAT for frame-only delivery
- £65.00 + VAT for frame and desktop (includes installation, assembly, and training)

To request a quote for deliveries to the Highlands, Islands, Northern Ireland, or international locations, please contact us directly on 01502 715400 or email customer.services@oe-group.co.uk.

Important Delivery Information

Please check all items carefully on arrival. Any shortages, specification errors, or damage must be reported within 24 hours of delivery or by the end of the next working day. We cannot guarantee to honour claims reported after this period.

Question 5

Returns and Cancellation Information

Answer

Returns & Your Right to Cancel (Retail Customers)

In accordance with the Consumer Contracts Regulations 2013 and Consumer Rights Act 2015, you may return most items within 14 days of receipt for a full refund of the item cost (excluding original delivery, installation, or training fees).

What You Need to Know:

Keep all original packaging. Items returned without original packaging are not refundable.
Notify us of your intent to return by phone or email within the 14-day period.
Return shipping costs are your responsibility. We recommend using a tracked, insured courier.
OE Group is not liable for items damaged or lost in transit during return.
Refunds will be processed within 14 days of receiving and inspecting the returned goods.

Return Address:

Goods Inwards Department
Online Ergonomics Ltd
Unit 18, Ellough Industrial Estate
Beccles, Suffolk NR34 7TD

Contact us to obtain a Goods Return Number (GRN) before sending items back. This must be clearly marked on the outside of the parcel.

Customised or Made-to-Order Items

Products built to your specific requirements (e.g. chairs with non-standard features) are non-returnable and non-refundable, unless they are faulty or damaged in transit.

If you are unsure whether your needs require a customised product, please contact us before ordering.

Software Products

Software that has been opened, downloaded, or activated is non-returnable and non-refundable.

Faulty Items & Manufacturer Guarantees

Chairs: 5-year guarantee (2 years for 24-hour use chairs)
Desks & Accessories: 1-year guarantee

Guarantees cover normal use. Misuse or unauthorised modification voids coverage. All items are subject to inspection at OE Group before action is taken. At our discretion, we may offer repair, replacement, or refund within the guarantee period.

Reporting a Fault:

Email customer.services@oe-group.co.uk
We’ll issue a GRN (Goods Return Number) and may arrange a site visit or collection (charges may apply for larger items)