Solo #Pad Wireless Keyboard with Number Pad

Question 1

Main Description

Answer

The Solo #Pad is the ultimate external laptop keyboard with number pad. It is an ultra-slim keyboard with a responsive key action and aluminium casing designed for mobile workers with an extensive use of numbers. The UK key layout includes hot-keys for internet, complete number pad, email and audio with LED indicators for caps, battery and recharge status. Supplied with charging lead, micro USB receiver and magnetic tilt-strip.

Full-Size Wireless Keyboard: ultra-slim, rechargeable design with 100 full-sized keycaps including integrated number pad
Low-Profile Scissor Keys: features low-travel, low-impact scissor-switch structure for smooth, quiet, and responsive typing
Rigid Aluminium Casing: durable metal construction offers a premium feel and long-lasting stability
Magnetic Tilt-Strip: attachable tilt bar provides ergonomic elevation for more comfortable typing angles
Travel-Ready Power Control: includes an on/off switch to conserve battery life during transport
Protective Carry Sleeve: comes with a slim sleeve for safe, convenient portability between workspaces
Reliable Wireless Connectivity: robust 2.4 GHz signal with nano USB receiver for stable, plug-and-play performance
Zero-Waste Packaging: delivered in 100% recycled and fully recyclable paper-based packaging

A product summary sheet can be found here and user instructions here

Question 2

Specifications

Answer

Product Attributes

CompatibilityWindows, IOS, Android

Angle Settings0 or 5 degrees with attachable tilt-strip

Dimensions360mm x 112mm x 8mm

Weight317g

Question 3

Delivery Information

Answer

Please note that these special delivery and installation prices are for retail orders only. Wholesale and Trade orders are not included in the prices shown below. Domestic Delivery Charges (UK Mainland excluding Highlands and Islands and Northern Ireland) UK Mainland Delivery

This policy applies to orders placed directly through the OE Group website by retail customers only.

UK Mainland Delivery Charges for Retail Customers (Excludes Wholesale Customers)

Delivery (Excludes Highlands & Islands and Northern Ireland):

Products (excluding desks):
- £5.00 + VAT for orders under £250
- Free for orders over £250
Chairs – Installation, Assembly & Usage Training:
- £32.50 + VAT
Desks:
- £24.99 + VAT for frame-only delivery
- £65.00 + VAT for frame and desktop (includes installation, assembly, and training)

To request a quote for deliveries to the Highlands, Islands, Northern Ireland, or international locations, please contact us directly on 01502 715400 or email customer.services@oe-group.co.uk.

Important Delivery Information

Please check all items carefully on arrival. Any shortages, specification errors, or damage must be reported within 24 hours of delivery or by the end of the next working day. We cannot guarantee to honour claims reported after this period.

Question 4

Returns and Cancellation Information

Answer

Returns & Your Right to Cancel (Retail Customers)

In accordance with the Consumer Contracts Regulations 2013 and Consumer Rights Act 2015, you may return most items within 14 days of receipt for a full refund of the item cost (excluding original delivery, installation, or training fees).

What You Need to Know:

Keep all original packaging. Items returned without original packaging are not refundable.
Notify us of your intent to return by phone or email within the 14-day period.
Return shipping costs are your responsibility. We recommend using a tracked, insured courier.
OE Group is not liable for items damaged or lost in transit during return.
Refunds will be processed within 14 days of receiving and inspecting the returned goods.

Return Address:

Goods Inwards Department
Online Ergonomics Ltd
Unit 18, Ellough Industrial Estate
Beccles, Suffolk NR34 7TD

Contact us to obtain a Goods Return Number (GRN) before sending items back. This must be clearly marked on the outside of the parcel.

Customised or Made-to-Order Items

Products built to your specific requirements (e.g. chairs with non-standard features) are non-returnable and non-refundable, unless they are faulty or damaged in transit.

If you are unsure whether your needs require a customised product, please contact us before ordering.

Software Products

Software that has been opened, downloaded, or activated is non-returnable and non-refundable.

Faulty Items & Manufacturer Guarantees

Chairs: 5-year guarantee (2 years for 24-hour use chairs)
Desks & Accessories: 1-year guarantee

Guarantees cover normal use. Misuse or unauthorised modification voids coverage. All items are subject to inspection at OE Group before action is taken. At our discretion, we may offer repair, replacement, or refund within the guarantee period.

Reporting a Fault:

Email customer.services@oe-group.co.uk
We’ll issue a GRN (Goods Return Number) and may arrange a site visit or collection (charges may apply for larger items)