Ergotron LX Pro Dual Desk Mount Arm

Question 1

Main Description

Answer

The Ergotron LX Pro Dual Desk Mount Arm sets a new standard in ergonomic performance, combining refined engineering with a streamlined, modern aesthetic. Designed to enhance comfort and efficiency in professional workspaces, it delivers smooth, responsive movement with minimal effort, allowing users to achieve best-in-class ergonomic positioning throughout the working day.

Enhanced cable management keeps workstations tidy and professional. An integrated cover safely routes cables beneath the arm, reducing cable clutter while preventing snags during movement. The improved, sleek build further enhances the overall appearance of your desk, creating a clean and organised environment.

A built-in tension-level indicator simplifies installation and multi-unit setup. Once the tension is set to counterbalance the weight of a monitor, the indicator provides a clear reference point for quick and consistent configuration of additional arms – ideal for larger workstation rollouts.

Designed to maximise productivity, the LX Pro allows you to lift, tilt and rotate monitors effortlessly for optimal viewing angles that support focus and reduce strain. Its modular architecture supports flexible configurations and accessory add-ons, ensuring it can adapt to evolving workspace requirements.

With a compact base that raises screens off the desktop, valuable desk space is freed for a more efficient working area. Fewer components and intuitive adjustments make installation straightforward, reducing setup time while maintaining Ergotron’s renowned durability and performance.

The LX Pro Dual Desk Mount Arm offers the perfect balance of style, functionality and long-term reliability – an ideal upgrade for any modern workstation.

A product summary sheet can be found here and user instruction manual here.

Please click here to view the single monitor version and the laptop/notebook version here.

Question 2

Specifications

Answer

Product Attributes

ColourDark Grey

ConstructionAluminium

Maximum Screen Size27"

Monitor Weight CapacityIndividual monitor weight 1.8 – 9kg. Total weight capacity 3.6 – 18.1kg (monitor depths greater than 3.6" (9cm) may diminish capacity)

VESA Points75 x 75mm & 100 x 100mm

Desktop Thickness Range10-60mm

Product Weight6kg

Warranty10 Years (when registered with the manufacturer)

Question 3

Delivery Information

Answer

Please note that these special delivery and installation prices are for retail orders only. Wholesale and Trade orders are not included in the prices shown below. Domestic Delivery Charges (UK Mainland excluding Highlands and Islands and Northern Ireland) UK Mainland Delivery

This policy applies to orders placed directly through the OE Group website by retail customers only.

UK Mainland Delivery Charges for Retail Customers (Excludes Wholesale Customers)

Delivery (Excludes Highlands & Islands and Northern Ireland):

Products (excluding desks):
- £5.00 + VAT for orders under £250
- Free for orders over £250
Chairs – Installation, Assembly & Usage Training:
- £32.50 + VAT
Desks:
- £24.99 + VAT for frame-only delivery
- £65.00 + VAT for frame and desktop (includes installation, assembly, and training)

To request a quote for deliveries to the Highlands, Islands, Northern Ireland, or international locations, please contact us directly on 01502 715400 or email customer.services@oe-group.co.uk.

Important Delivery Information

Please check all items carefully on arrival. Any shortages, specification errors, or damage must be reported within 24 hours of delivery or by the end of the next working day. We cannot guarantee to honour claims reported after this period.

Question 4

Returns and Cancellation Information

Answer

Returns & Your Right to Cancel (Retail Customers)

In accordance with the Consumer Contracts Regulations 2013 and Consumer Rights Act 2015, you may return most items within 14 days of receipt for a full refund of the item cost (excluding original delivery, installation, or training fees).

What You Need to Know:

Keep all original packaging. Items returned without original packaging are not refundable.
Notify us of your intent to return by phone or email within the 14-day period.
Return shipping costs are your responsibility. We recommend using a tracked, insured courier.
OE Group is not liable for items damaged or lost in transit during return.
Refunds will be processed within 14 days of receiving and inspecting the returned goods.

Return Address:

Goods Inwards Department
Online Ergonomics Ltd
Unit 18, Ellough Industrial Estate
Beccles, Suffolk NR34 7TD

Contact us to obtain a Goods Return Number (GRN) before sending items back. This must be clearly marked on the outside of the parcel.

Customised or Made-to-Order Items

Products built to your specific requirements (e.g. chairs with non-standard features) are non-returnable and non-refundable, unless they are faulty or damaged in transit.

If you are unsure whether your needs require a customised product, please contact us before ordering.

Software Products

Software that has been opened, downloaded, or activated is non-returnable and non-refundable.

Faulty Items & Manufacturer Guarantees

Chairs: 5-year guarantee (2 years for 24-hour use chairs)
Desks & Accessories: 1-year guarantee

Guarantees cover normal use. Misuse or unauthorised modification voids coverage. All items are subject to inspection at OE Group before action is taken. At our discretion, we may offer repair, replacement, or refund within the guarantee period.

Reporting a Fault:

Email customer.services@oe-group.co.uk
We’ll issue a GRN (Goods Return Number) and may arrange a site visit or collection (charges may apply for larger items)