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De Luxe Padded MEDesign Backfriend

£76.20 (ex. VAT)

Designed to reduce back pain and increase the postural quality of the office chair. The MEDesign Backfriend is portable, with a hand grip for ease of carrying when folded. It can be used on any seat to give the same level of comfort wherever you sit. The De Luxe model has an extra thick 50mm padded seat.

Seat thickness 50 mm.
Backrest width 295 mm.
Backrest Height 480 mm.
Seat 410 x 365mm (w x d).

Brand: MEDesign
SKU: LR19B

Shopping for a team?

Combined backrest and seatbase fits in any seat.

Designed by a leading Orthopaedic Consultant for correctly contoured lumbar and thoracic support.

Light and portable to carry and use anywhere – car – home – office – leisure – travel.

Height adjustable to suit the individual user.

Product Attributes

Available ColoursBlack
Seat Thickness50 mm
Backrest Width295 mm
Height480 mm
Seat (w x d)410 x 365mm

Please note that these special delivery and installation prices are for retail orders only. Wholesale and Trade orders are not included in the prices shown below. Domestic Delivery Charges (UK Mainland excluding Highlands and Islands and Northern Ireland) UK Mainland Delivery

This policy applies to orders placed directly through the OE Group website by retail customers only.

UK Mainland Delivery Charges for Retail Customers (Excludes Wholesale Customers)

Delivery (Excludes Highlands & Islands and Northern Ireland):

  • Products (excluding desks):
    • £5.00 + VAT for orders under £250
    • Free for orders over £250
  • Chairs – Installation, Assembly & Usage Training:
    • £32.50 + VAT
  • Desks:
    • £24.99 + VAT for frame-only delivery
    • £65.00 + VAT for frame and desktop (includes installation, assembly, and training)

To request a quote for deliveries to the Highlands, Islands, Northern Ireland, or international locations, please contact us directly on 01502 715400 or email customer.services@oe-group.co.uk.

Important Delivery Information

Please check all items carefully on arrival. Any shortages, specification errors, or damage must be reported within 24 hours of delivery or by the end of the next working day. We cannot guarantee to honour claims reported after this period.

Returns & Your Right to Cancel (Retail Customers)

In accordance with the Consumer Contracts Regulations 2013 and Consumer Rights Act 2015, you may return most items within 14 days of receipt for a full refund of the item cost (excluding original delivery, installation, or training fees).

What You Need to Know:

  • Keep all original packaging. Items returned without original packaging are not refundable.
  • Notify us of your intent to return by phone or email within the 14-day period.
  • Return shipping costs are your responsibility. We recommend using a tracked, insured courier.
  • OE Group is not liable for items damaged or lost in transit during return.
  • Refunds will be processed within 14 days of receiving and inspecting the returned goods.

Return Address:

Goods Inwards Department
Online Ergonomics Ltd
Unit 18, Ellough Industrial Estate
Beccles, Suffolk NR34 7TD

Contact us to obtain a Goods Return Number (GRN) before sending items back. This must be clearly marked on the outside of the parcel.

Customised or Made-to-Order Items

Products built to your specific requirements (e.g. chairs with non-standard features) are non-returnable and non-refundable, unless they are faulty or damaged in transit.

If you are unsure whether your needs require a customised product, please contact us before ordering.

Software Products

Software that has been opened, downloaded, or activated is non-returnable and non-refundable.

Faulty Items & Manufacturer Guarantees

  • Chairs: 5-year guarantee (2 years for 24-hour use chairs)
  • Desks & Accessories: 1-year guarantee

Guarantees cover normal use. Misuse or unauthorised modification voids coverage. All items are subject to inspection at OE Group before action is taken. At our discretion, we may offer repair, replacement, or refund within the guarantee period.

Reporting a Fault:

  • Email customer.services@oe-group.co.uk
  • We’ll issue a GRN (Goods Return Number) and may arrange a site visit or collection (charges may apply for larger items)

Shopping for a team? Get a quote.

Are you looking for a quote for a large order? Whether you’re an office of 5 or 500, our project managers can help you create energising spaces your team will love.

To get a quote, talk to us.

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