Online Ergonomics On-Line Orders : Delivery Information
Delivery
We will use our best endeavours to deliver promptly, but will be under no liability
whatsoever for a delay in estimated delivery times or failure to deliver from
any cause.
Delivery Charges
Accessories
Via a national carrier on a 2/3 day service £11.50
+ VAT
Desking
Flat Pack price on application
Desk Delivery
and installation to main land UK £75.00 + VAT
Chairs
Chair delivered in a box to main land UK £18.50
+ VAT
Chair Delivery and installation to main land UK £55.00 + VAT
The delivery operative will normally be unaccompanied; in no event will we be liable for any action of the purchaser or their employees.
The purchaser will indemnify Online-Ergonomics against all claims, proceedings, demands and costs arising therefrom. Deliveries will normally be made to the most convenient ground floor external door available.
IMPORTANT ADVICE CONCERNING RECEIPT OF DELIVERIES
We hope that you will be delighted with your purchases from
us and that your delivery has arrived with you in excellent
condition and on time. It is your responsibility to carefully check
that all items have been delivered in the correct quantity and
to the required specification.
Any errors, omissions or damage to items must be notified to us, by telephone or email, within 24 hours of receipt of your delivery, or by the end of the next working day. This enables us to raise any queries with our couriers and with our despatch department.
Please note that any errors or omissions notified to us after this period will not be considered. Please retain all original packaging until after you have decided to keep the goods. Items not returned in original packaging are non refundable.
If any item that you have ordered does not fully meet your needs then we must be notified, by telephone or email, within 7 days of your receipt of delivery. The costs of returning goods to us is to be at your own expense and we strongly recommend that you use an insured courier service for this and obtain a receipt of despatch as we will not be responsible for returned items which fail to arrive with us or which are damaged in transit. We do not refund outward carriage.
If ordered incorrectly then a 20% restocking charge may apply.
